Call us: +1 (305) 547-9909 (9am - 5pm EST, Monday - Friday) / Email: [email protected]

Frequently Asked Questions

1. What is the shipping cost?

2. How long will it take to ship my order?

Orders from our facility typically ship within 3-10 business days after the order has been processed. Once your order has left our facility you can expect it to arrive within 10-21 business days.

International orders may take an additional 1-2 weeks.

Please note that delays with the carrier may occur that fall beyond our control.

3. Size Guide

4. What is the status of my order?

5. My orders is past the estimated delivery time.

6. Why is my tracking information not working?

7. Changes to order.

8. Order cancellation.

9. Refund or Exchange.

10. Didn't Receive Confirmation Email.

11. How do I contact customer support?

12. What's product material?

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